Crusader was and continues to be founded on the premise that all of our success is based on our performance in the eyes of our customers. Key elements of our performance include rapid turnaround, high quality, and razor-sharp customer support. We carry over 2,500 tons of inventory, which includes over 50 grades of paper and paperboard in a large variety of widths and calipers. This is required in order for us to respond quickly to small and medium quantity orders. Our average order is shipped with 2-5 business days. We work closely with customers on volume orders to ensure that our inventory pipeline is sufficient to ensure that all shipment dates are met on time. Our quality performance is exemplary, with acceptance levels exceeding 99.9%.
Customers accustomed to our friendly and fast service on production orders also love our support of new products. We combine our strong technical expertise with the same service orientation that has been our hallmark throughout our history. We look forward to working with you.